Privacy Policy

At Crystalin, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services. By using the Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

• Contact Information: When you make a purchase, sign up for an account, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, billing address, and payment information.
• Account Information: If you create an account on our Site, we may collect your username, password, and preferences.

Non-Personal Information

• Usage Data: We automatically collect data about your interaction with our Site, such as your IP address, browser type, device type, the pages you visit, the time and date of your visits, and your activity on the Site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site. Cookies allow us to remember your preferences, analyze Site traffic, and personalize your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To process orders, manage accounts, provide customer support, and enhance your overall experience.
• To Communicate with You: To send order updates, promotional offers, newsletters, and other marketing materials, provided you have opted to receive them.
• For Analytics and Research: To analyze how visitors use the Site and improve our content, products, and services.
• For Security and Fraud Prevention: To protect the integrity of our Site, prevent fraud, and ensure the safety of our users.
• To Comply with Legal Obligations: To meet legal, regulatory, or contractual obligations.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We share information with trusted third-party vendors who assist with functions like payment processing, shipping, and marketing. These service providers are required to protect your personal data.
• For Legal Reasons: We may disclose your personal information if required to do so by law or in response to legal processes such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us improve your user experience. We use cookies to:

• Remember your preferences and settings
• Track Site usage for analytics and performance
• Provide personalized content and advertising

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your experience on our Site.

5. Data Security

We take reasonable measures to protect the personal information you provide to us from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal data, subject to certain conditions.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you no longer wish to receive communications from us, we will take steps to delete or anonymize your personal information where applicable.

8. Third-Party Links

Our Site may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

10. International Transfers

If you are accessing our Site from outside [Insert Country], please note that your information may be transferred to, and processed in, [Insert Country] where our servers are located. By using our Site, you consent to the transfer of your data to countries outside your country of residence, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.